If you have questions, please visit our Help Center first. The Help Center provides the answers to a wide variety of questions. We also have friendly representatives to answer your questions. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact us.
For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help. We normally send our response regarding your request to your email address within 1 working day.
If you need information before you buy, you can use the online form to submit an inquiry. Once you submit an inquiry, you can track progress and submit updates in My Inquiries.